Returns & Exchanges

At Word and Grace, we want you to be completely satisfied with your purchase. If your new fashion pieces don't meet your expectations, we offer a 30-day return window for items in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the printed return authorization form inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return for quality assurance, we will process your refund to your original payment method within 5-7 business days.