Frequently Asked Questions

Everything you need to know about shopping with Word and Grace.

What is your return policy?

We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Simply visit our returns portal to start your process.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At Word and Grace, we prioritize ethical manufacturing. We use a mix of organic cotton, recycled polyester, and linen to ensure quality that is kind to the planet.

Can I change or cancel my order?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options through Afterpay and Klarna.